Shipping policy
Shipping Policy
Last updated: June 18, 2026
Pre-Order Shipping
Clock Out is currently available for pre-order only. All pre-orders are expected to ship Fall/Winter 2026. The exact ship date will be communicated via email as our production timeline solidifies.
Your card is charged at the time of order. Pre-order revenue funds our first production run directly.
If you change your mind before your order ships, contact us at hello@clockoutdrink.com for a full refund. No questions asked.
Order Updates
You will receive email updates throughout the production process, including:
- Confirmation that your order was received
- Progress updates approximately every two weeks
- A shipping notification with tracking information when your order is on its way
Shipping Rates
- The Minimum (Sampler Kit): Shipping calculated at checkout
- 30-Day Supply (one-time or subscription): Shipping calculated at checkout
- 90-Day Recovery Kit: Shipping calculated at checkout
- Crew Supply Pack: Free shipping
Shipping Carrier and Delivery
Orders ship via USPS or UPS from Minnesota. Estimated delivery times after shipment:
- Standard (contiguous US): 3 to 7 business days
- Alaska and Hawaii: 7 to 14 business days
We do not currently ship internationally.
Damaged or Lost Shipments
If your order arrives damaged or does not arrive, email us at hello@clockoutdrink.com and we will send a replacement or issue a full refund.
Contact
Questions about your order or shipment? Email hello@clockoutdrink.com.