Frequently Asked Questions
Shipping & Pre-Orders
Is this a pre-order?
Yes. We're shipping our first production run in Fall 2026, and these orders are what fund it. You're getting in early, and locking in pre-order pricing, before we manufacture.
When will my order ship?
Fall 2026. We'll email you progress updates along the way so you always know where things stand.
Can I get a refund before it ships?
Anytime. If you change your mind before we ship, we'll refund you in full, no questions.
Where do you ship?
United States only for now.
The Product & How to Use It
What's in it?
6 active recovery ingredients at clinical doses: collagen (8g), glycine (4g), taurine (1,000mg), tart cherry (500mg), vitamin C (500mg), L-theanine (400mg), plus sodium, potassium, and magnesium electrolytes. No proprietary blends, every dose listed. The full formula is on our homepage.
How do I mix it?
Tear open one packet, pour it into about 16oz of cold water, and shake. A shaker bottle, or any bottle with a mixing ball or whisk, matters here. Collagen needs to be shaken to dissolve fully in cold water, otherwise you'll get clumps. Stirring with a spoon won't cut it. You can add a Clock Out shaker to any order, or use any shaker you already own.
Do I need the shaker bottle?
You need something that shakes the mix: a shaker bottle, blender bottle, or anything with a wire whisk ball. We sell one as an add-on, but any shaker works.
When will I feel it?
Some of it the first night. L-theanine, taurine, glycine, magnesium, and tart cherry support sleep and next-morning recovery fast. The joint and connective-tissue support from collagen builds over 8 to 12 weeks, which is why we recommend taking it daily.
Does it have caffeine? Will it make me jittery?
No caffeine, no stimulants, no jitters. Clock Out is built for the drive home and winding down after a shift, not for energy. Several ingredients actually support calm and sleep.
Is it safe to take every day?
Yes. Every ingredient is chosen to be safe for daily, long-term use with no cycling required. We deliberately left out ingredients that need to be cycled or carry safety baggage.
Subscriptions & Founding Member
Can I cancel anytime?
Yes. One click in your account. No phone calls, no email chains, no retention runaround. Cancel whenever you want.
How does the subscription work?
You're billed monthly and your box ships automatically, so you never run out. Cancel anytime.
What's the Founding Member offer?
The first 100 subscribers lock in $44.99 per month for life. Once the 100 spots are gone, they're gone. The price never resets for someone else. It's our way of rewarding the people who backed us first.
Trust, Testing & Guarantee
There are no reviews yet. Why should I trust this?
We publish everything: every ingredient, every dose, and a third-party lab test on every batch. Plus a 30-day money-back guarantee. If it does nothing for you, you don't pay.
Is it third-party tested?
Every batch is third-party tested, and we publish the full Certificate of Analysis. Scan the QR code on any packet to read exactly what's in it. Most supplement brands hide behind a proprietary blend. We don't.
What's your guarantee?
30-day money-back guarantee. Take it for a full month. If you don't feel a difference, email hello@clockoutdrink.com. Full refund. No forms.
What's your return policy?
Because Clock Out is something you consume, we don't take physical returns. Instead you're covered by our 30-day money-back guarantee. If it doesn't work for you, we refund you. You don't need to send anything back.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.